Jones & Cook has far exceeded my expectations of an office supply firm. I have found Jones & Cook’s ordering process the most efficient way of ordering supplies. Their on-line ordering system offers cost saving options, plus ordering on-line makes the process quick and effortless. Most importantly, their staff have always been helpful and courteous any time I have needed assistance. That says a great deal in today’s society. I would highly recommend Jones & Cook to anyone looking for the best in full service office supply firms.

Vickie S. Banks, Administrative Mgr.
Joeris General Contractors, Ltd.
San Antonio, Texas

It has been awhile since we had our last conversation, so I thought I would send you some feedback that my staff provided me on how your operation is doing at the University of the Incarnate Word:

• Deliveries are prompt
• Drivers are professional and very courteous
• Returns are picked up with no hassle
• Product availability is always good, if something is not available we always have the option of a replacing that item
• Customer service is always available and the staff is very helpful
• Back Order reports are provided by Scott every Monday. This report is a great manager’s tool in keeping our Departments informed on the status on their orders.

Overall, I can honestly state that Jones & Cook is no longer considered a Vendor but a Partner. Your contributions to the school are greatly appreciated and your personnel are truly a valuable asset to your company’s success.

Sincerely,
Sam Wages
Director of Purchasing
University of the Incarnate Word